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Al Barid Bank: “There is no security breach in our system”

Nasser Benwahoud

Many customers noticed that money had been withdrawn from their accounts without their consent. An authorized source at Al Barid Bank stated that there is no security issue within the bank, which is not targeted by the complaints filed. According to our source, this is a fraud operation affecting several individuals.
The information was published by Assabah in its Tuesday, June 4 edition. The newspaper reported “suspicious transactions” affecting the accounts of Al Barid Bank customers.

When contacted, the bank stated that no flaw had been identified in its security system. In reality, “these are well-known fraud schemes,” our source explained, referring to classic scams in which customers are deceived after being contacted by “malicious individuals.”

“They ask for their personal information. That is how they manage to manipulate their accounts,” the same source added.

The exact number of victims has not yet been disclosed. According to our source, around ten people have been affected, though complaints are still coming in.

In any case, none of these customers has filed a complaint against the bank itself. “On the contrary, Al Barid Bank is supporting them in their legal proceedings,” our source assured, while also emphasizing that “more awareness campaigns need to be carried out.”

If you are the victim of bank card fraud, it is recommended that you immediately request that the affected card be blocked.

As Me Nasser Benwahoud explained to Médias24 in a previous article, “most Moroccan banks offer a card-blocking service through their mobile applications or via a hotline.”

According to him, it is advisable to follow up any online or phone request with written documentation and a declaration to the relevant authorities, depending on the nature of the fraud.

Bank card fraud may constitute a range of offenses governed either by the Penal Code or by other legal texts.

If the offense qualifies as fraud, the applicable penalty is imprisonment ranging from one to five years and a fine of 500 to 5,000 dirhams.